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Welcome guests to feel at home (night reception)

5.0
(18 reviews)18

The experience

You'll have 3 or 4 reception shifts throughout the week (likely mostly night shifts); you won't be awake overnight - active hours 9:30-11:30pm ish and 7-9:30am ish, but wake up during the night in case of check-in or calls or emergency -- aprox once a week you will have check-ins throughout the night. You may help put breakfast another day (~7:15am-10:15am), bringing up and down the laundry (4 floors), go for change, other tasks.

What you offer

25 hours of help per week

Night Shift: Help with night shift tasks and create a relaxing environment for guests.

Reception: Help with check-ins, check-outs and guest assistance.

What you get

2 days off per week

Shared Dorm: You will have a bed in a shared room, which means you will share the same room with other travelers.

Breakfast: You are entitled to a free breakfast, every day of your stay.

Free Events: Get free entrance for the best events in town.

Use our equipped kitchen: Feel free to use our kitchen and make your own delicious food.

Requirements

Intermediate English or Beginner Spanish

Only hosts solo volunteers (doesn’t accept couples or partners)

What's not included

Flights, Travel Insurance, Internal Transportation and Visa

Program Details

We do ~25 hours a week, depending on you experience in the area we're looking for. Usually we do at least 2 day off and we try to give you a few days heads up about the schedule - generally we do it on Friday for the following week - and we are flexible if you let us know before-hand of any open times you need. We check in with you pretty regularly to make sure you have everything you need and you're enjoying the tasks you're doing - we're still struggling from everything that happened (and is happening) with the pandemic, so we need folks who can work independently but keep the balance of communication to be on the same page. We're a low key hostel and currently focusing a lot on mental health of our staff and volunteers. TO NOTE: We are (super) flexible on extending your departure dates, let us know if you want to be here for a longer-term :)

Activities & Shift

When you arrive, you'll have a meeting with our volunteer coordinator to go over expectations, questions/doubts; you'll also build out the "plan" for your stay: what are the goals, what exactly do we need help with and what that looks like, what coordination you'll need, what special skills you have that you were too shy to tell us about :). These are all things you would have discussed with us by video chat (if possible) before-hand. You'll have reception shifts combined with some other tasks. The night shifts (you'll probably have 3 or 4), are not all night -- very rarely do you end up working more than 6 hours total (9:30pm - 11:30pm + 7am-9:30am usually) HOWEVER: when you do have check-ins after midnight, you wake up and do the check-ins. English + Spanish needed but a Spanish can be more basic.

Rules

We have pretty standard rules, though unfortunately right now we can't allow visitors of guests, staff, or volunteers (it's due to a security consideration). You can't drink or use substances in an obvious way in the hostel nor if it affects that way you work. We will not tolerate any form of hate speech, nor any type of disrespect towards anyone else in the hostel -- especially towards our staff or volunteers. Ask us for more details and other rules!