Carlos replied
Hello Maria, thank you for your feedback. It does surprise us the amount of things you mentioned considering you didn't spend time at all at the hostel. We are glad you left us in less than a week, at the Gateway teamwork and empathy are things we appreciate, and you could not offer any of it.
Volunteering doesn't really takes a lot of work, it's a two way road and must be good to both parts. We honoured our deal, but sadly took us a good couple of days to realise you didn't want to help at all, but just have fun with people and get free accommodation.
I know you are just a kid and hopefully you will learn how to be more responsible. Safe travels!